WHAT WE DO

Running your business as you have been can often lead you into a false belief that everything is working as it should. Sometimes you’re aware that a process could be completed in a more efficient manner but you just don’t have the time to figure out a better way. Ensuring your organisational processes are optimised allows your business to more readily deliver better customer experience, seize market opportunities, increase efficiency and productivity, enhance resource usage, improve quality and consistency and rapidly adapt to change.

By implementing integrated, efficient and flexible improvement processes, TMG Studios ensure that our clients are able to enhance the customer experience and overall satisfaction, encourage collaboration with partners, adjust to the rapidly changing marketplace, reduce delays and optimise the allocation of resources.

HOW WE DO IT

Utilising best practice industry standards, including operations process improvement, continuous improvement, business process improvement, business process management and Lean Six Sigma combined with process mapping, functional flowcharting, a variety of analyses, and use of process metrics and controls, provide a highly effective method for improving processes in operations or business.

We will help your organisation design process improvement strategies with your business objectives in focus. Developing a mindset of continuous process improvement designed to:

• Overall improved productivity, efficiency
• Increased business agility
• Improved responsiveness to adapt to market changes
• More efficient resource utilisation
• Reduced operational budget
• Improved customer experience
• Reduced risk exposure

TMG Studios approach every client with a focus on understanding your business context and requirements that impact all business processes. We enable businesses to be more effective, efficient and capable of change by managing the entire business process lifecycle. We can help you improve your operations through:

• documentation & analysis of current state processes (how it is done now)
• measuring the current process performance (establishing a base line)
• developing & enhancing policies & procedures (setting the rules & objectives)
• designing the could-be & to-be future state processes (how it should be done)
• modelling and testing future state processes (calculating the improvement)
• process re-engineering & optimisation (bringing it all together)
• reviewing performance & productivity of future state processes (making sure it all works)
• developing a future state process maturity plan (planning for growth & scale)
• future state process automation (getting the most out of your business)